Go Truck is a mobile and web platform that connects cargo owners (people or businesses needing items moved) with truck drivers and haulage companies. In essence, you can order trucks to transport goods.

• Cargo Owners / Shippers / Businesses: Anyone who needs to move goods (small loads, large cargo, etc.) can book a truck through the platform.
• Truck Drivers / Haulage Companies: Those who own or operate trucks can receive job requests and transport cargo.

1. Signup / Register
   • Cargo owners and drivers sign up on the platform (web or app).
2. Request or Accept Jobs
   • Cargo owner: place a request for a truck (specify pickup, drop-off locations, cargo details, etc.).
   • Driver: view available jobs and accept ones suitable for vehicle, schedule, location.
3. Match & Assign
   • The system matches drivers to cargo requests.
4. Track & Monitor
   • Real-time location tracking of the truck while the cargo is in transit.
5. Delivery & Payment
   • Once delivery is complete, payment happens per agreed terms. (Optional: feedback / rating)

• Real-time updates / tracking: See where your cargo is at every moment.
• Seamless booking and matching: Efficient matching between load requests and available trucks.
• Reliable & transparent logistics: Less uncertainty, more accountability.
• Scalability for businesses: For small, medium, or large cargo operations.

• Depends on the truck type and driver capacity (small parcels, large cargo, etc.).
• Seamless booking and matching: Efficient matching between load requests and available trucks.
• Reliable & transparent logistics: Less uncertainty, more accountability.
• Scalability for businesses: For small, medium, or large cargo operations.

• Go Truck operates in across Nigeria (e.g. Lagos) as our headquarter

• Prices depend on distance, type of truck, cargo size/weight, and other factors (road conditions, waiting time, etc.).
• The platform may charge a service fee or commission.

• Cargo owner pays either upfront, or in stages (e.g. deposit + balance) as per Go Truck's policy.
• Payment modes: likely via online transfer, mobile money, or in the wallet
• Drivers receive their earnings after completion.

• Cargo owners may need to declare value, nature, and special handling requirements.
• Go Truck has policies on insurance coverage or liability in case of damage, theft, or loss.
• Drivers may need to fulfil safety standards, proper vehicle maintenance, and carry proper documentation.

• Visit the Go Truck website or mobile app.
• Provide necessary details (name, contact, address, identity documents).
• For drivers: vehicle details (type, capacity, registration, etc.)
• For cargo owners: business or personal info (pickup/drop-off preferences, etc.)

• Delays: you should be able to track and receive notifications for delays.
• Cancellation: there should be cancellation policies (fees or penalties) depending on when cancellation occurs.
• Disputes: a mechanism for raising claims (e.g. damage, loss, delay beyond acceptable thresholds) and resolution via support.

• Email: info@gotruck.io
• Phone number: +234 911 379 9744
• Live chat
• Operating hours for customer service

• After delivery, parties (cargo owner and driver) should have the ability to rate and leave feedback.
• Ratings help future matching quality.

• Users typically need to agree to terms of service, privacy policy, and other legal documents.
• These outline responsibilities, liabilities, data usage, and dispute resolution.